If you have any questions about the photo CDs for sale, you've come to the right page
Please review the following points. If your question has not been answered, you will find a form at the bottom of this page to help you out. We work to answer all questions within 48 hours during business days.

ABOUT THE PHOTOS
  Where are these flowers from?
The majority of these photos were taken in the Pacific Northwest in British Columbia, Canada. We have also added some photos taken from other locations such as Mexico and Australia. They are included according to colour.

What format are the photos?
All photos were taken by a megapixel digital Camera (Nikon Coolpix series 990, 995, and 5000). The photos are in JPG format and have sufficient resolution to print photo quality at 4"X5" up to 5"X7".

Who took the photos?
The photographer is Ernest von Rosen.

What does Royalty Free Photos mean?
Stock photos are often sold with a variety of conditions and associated pricing depending on usage. Our photos are sold for a single price, per 1 CPU, for any application you have in mind as outlined in our License Agreement (64K Adobe Acrobat File). This means you do not have to pay extra for additional items printed, extra circulation or additional products for resale.

I have my CD, now how do I view the photos?
All the photos are in a standard JPG format. Use your favorite photo editor to view individual photos, or try out one of the many helpful thumbnail viewers out there. Our favorites are: ACDSee and Infranview. Windows XP has a lot of these features built into the system and you should be able to browse the CD directly.

Also, you may find it helpful to have a program to view ZIP files (ie. WinZip or related program)

I can't find the photo(s) I'm looking for..
Please use the form below and we will search our internal database to see if we have a photo(s) that suit your needs.

PRE-PURCHASE QUESTIONS
  What payment systems do you accept?
For these and other payment questions, please see Kagi's Customer FAQ page

Who is Kagi and why are they taking my order?

We use Kagi as our merchant card services provider. They use state of the art technology to process your credit card order securely and to pass on the order details to our CD manufacture and fulfilment centre.

Can I review the details of the purchase after the transaction?
Yes. Use the handy query form provided by Kagi to view details of a specific payment you made via Kagi

I don't want to give my credit card over the Internet or I do not have a credit card
We'll be happy to take your order by FAX: (604) 687-4081

Do you ship to...and how much will this cost me?
The price of the CD includes shipping and handling to US and Canada. For a list of international countries and approximate shipping prices, please see USPS. If you would like your order shipped internationally, please send an enquiry using our form below.

What does AMGmedia do about Privacy?
We take the privacy about your information seriously. Please review our Privacy Statement.


POST-PURCHASE QUESTIONS
  Where is my order?
We ship via US Postal Service First Class mail (US) and Air Mail (overseas), within two business days after receiving the order. All orders are sent from Conyers, GA, USA. If you have not received your order after 7 business days, please contact us at orders@amgmedia.com with a copy of your sales receipt and order details.

I haven't received my order
If you have not received a CD that we shipped, we will send another CD at no additional cost, up to two months after the original shipping date.

If a CD has been returned to us as undeliverable, and you wish us to send it again to a new address, we will charge you half the handling, plus shipping fee.

RETURNS AND REFUNDS
  Return and Refund Policy
It is our policy to replace defective products at no additional charge to our customers. After two months, our normal charges apply if you want a product re-shipped. If we ship later than we promise, we will not charge you for the CD.

If you are unsatisfied with your purchase, refunds will only be issued within 7 days of shipping.

CONTACT US DIRECTLY

If you would like to contact us directly, please use the form provided below.
Your name
Your Email
Please select one:
Your Message (please let us also know how we can help you and how you heard about us. Thank you!)

Helpful Information : Address:


City:

State/Province:

Zip/Postal code:

Country:

Phone:
 

see also flower CDs: black | white | pink | purple | blue | green | yellow | orange | red | multi | rainbow set



 HOMEABOUT USPORTFOLIOPHOTOGRAPHYFREE STUFFHELPFULBUY STUFFCONTACT US
© 2002 AMGMedia Works Inc. For more information contact info@amgmedia.com